#1 Rated Knowledge Base Software (since 2011)

Your Search For Knowledge
Base Software
Ends Here

Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team.

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Loved by 123,000 users daily from 5,624 companies

The Helpjuice Ingredients

Check out the total freedom Helpjuice gives you, and run with it to craft your go-to knowledge base.

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Article Editor
Customization
24/7 Support
SEO Optimization
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The Juice Magic That
Has Everyone Talking!

Ginger Charleston
Co-Owner, Web Punch
“We love the customized features, the customer support has been great. It’s very easy to use (like using Google Docs or Microsoft Word). We chose Helpjuice as the pricing was good too.”
60%
Faster Customer Query Resolution
Jacob Whittaker
Manager, Client Support, State Farm
“Service has been responsive and excellent. Helped us make updates, and the software is also very easy to use with many features. Best available Knowledge Base for the money.”
70%
Reduction in Support tickets
Kevin Ross
Support Manager, Kaarbon Tech
“We tried others, but nothing was as customizable as Helpjuice. They even customize your knowledge base for you”
160k
Dollars Preserved in Operational Costs
David Stakker
Training Manager, Sunlight Financial
“Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. Ability to integrate into our existing Support process and have a dedicated document view.”
70%
Reduction in Support tickets
Richard Davidson
Director of Marketing, One Legal
“Helpjuice provides the best of both worlds - an easy-to-use interface for people to add/edit articles, and, the flexibility to completely customize the site.”
225k
Resources Optimized for Easy Accessibility
Will Eminiko
Software Engineer, Teem
“We have found Helpjuice to have more features than we expected, important reporting, wonderful customizability, and great customer support.”
300k
Minutes Reclaimed from Support Calls
Manoj Lu
Chief Strategy Officer, Reservations.com
“Set up was easy and the Helpjuice team was prompt with customization requests. Intuitive interface. It makes it easy to create and deploy a rich content library.”
50%
Uplift in Customer Engagement

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You want to know more?

Zip through the Q&A, snag those answers, and jazz up your understanding!

What is the purpose of a knowledge base?

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If you reading this, you are probably a Training, Customer Support, Product or Sales/Marketing Manager at a growing company, and probably consider yourself ahead of the ‘curve’. With a Helpjuice knowledge base, we have helped companies like yours do 2 things very well.

What is knowledge management?

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Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. Both your customers, and employees can now access information within seconds!

What is knowledge management?

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Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. Both your customers, and employees can now access information within seconds!

What is knowledge management?

Arrow

Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. Both your customers, and employees can now access information within seconds!

What is knowledge management?

Arrow

Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organization. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. Both your customers, and employees can now access information within seconds!

Trusted by thousands
of companies

From the largest organizations in the world to some of the most innovative companies rely on Helpjuice

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  • World Health Organization logo
  • TCL logo
  • Virgin Mobile logo
  • Zeiss logo
  • Hertz logo
  • Shipt logo
  • Glovo logo
  • Nginx logo
  • Viking logo
  • Zoominfo logo
  • PCCW logo
  • CCCU logo
  • Blueground logo
  • Hemmersbach logo
  • Upstart logo
  • Vacasa logo
  • Amplify Credit Union logo
  • Giacom logo
  • +1000 more

Ready to taste our juice?

Start scaling your customer support, and, collaborate better with your team.

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